Ordering Information

Guarantee

All products are guaranteed to be free of defective material and workmanship for the period of one year from date of invoice. During that period, if any parts prove defective, they will be repaired or replaced free of charge at factory option; if upon receipt of a return authorization , they are returned delivered prepaid to the factory. This guarantee does not however, cover any damage caused by neglect of lubrication, accident or overload, improper installation, modification of original design or repairs made or attempted outside of the factory without written authorization from Artis Metals Company, Inc.

Correction of any verified defects by repair, replacement F.O.B. the Artis Metals Company, Inc. factory or credit to customer’s account shall constitute fulfillment of the guarantee. No cash or check refunds will be issued.

Ordering Information

Multipliers are a percentage off of list prices. All special orders are quoted at net price and are not eligible for multiplier discounts. If a change in multiplier is necessary, you will be notified prior to the change being made.
Certain cartons because of their size are rated at cubic inches rather than weight. Parcel companies are using Oversize 1 which is rated at 108 cu. in. or 30 lbs. and Oversize 2 which is rated at 130 cu. in. or 70 lbs. On cartons sized as OS2 we check the cost with LTL carriers to find the cheapest way to ship.
A 20% restock charge will be assessed on all items approved for return to stock. A return authorization number will be required for all items returned and return freight will be prepaid by the customer. All items must be in new/undamaged condition for resale in order to obtain credit. All items returned will be for merchandise credit only. Special order/non‐catalog item sales are final and will not be accepted for return. Return authorizations will expire 30 days after issue and returns will not be accepted nor will credit be issued past that time. No refunds, cash or check will be issued.
Once purchase order material is in process the purchase order cannot be cancelled. If a purchase order must be cancelled, all production costs incurred from the date the purchase order is placed to the date of cancellation will be the customer’s responsibility.
Any order under $100.00 will incur a $5.00 handling fee.

Delivery Terms

All orders shipped below free freight minimums will be prepaid by Artis Metals Company (to provide customers with our freight discounts) and added to the customer’s invoice unless otherwise specified. All Next Day, Second Day and Third Day shipments will be prepaid and added to the customer’s invoice and are not included in our Free Freight Allowance. It is the customer’s responsibility to provide accurate shipping information. Any necessary address corrections made and charged for by freight companies will be billed back to the customer in the event of an incorrect or incomplete address. Please note that the free freight allowance does not apply to Special Order items not listed in the catalog.
All orders will be shipped the most cost effective way unless otherwise specified by the customer. If the customer chooses their own freight company that customer will be responsible for all freight charges. This may include any freight service charge or prepaid freight charges being added to the customer’s invoice. All free freight allowed orders will be shipped best way according to the discounts we receive from our carriers.
We offer an Excel Spreadsheet containing all of the UPC Codes for our products. You can request a copy of the spreadsheet to be e‐mailed to you by calling, faxing or e‐mailing Artis Metals Company, Inc. We also offer product UPC labeling services at customerʹs request.

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Free Freight Allowances

ZONE 1 $1,200 (CA -- $25 surcharge)
ZONE 2 $2,000
ZONE 3 $2,500
ZONE 4 No Free Freight Allowance

Zone 4 includes Alaska, Connecticut, Delaware, Hawaii, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania,,Rhode Island, Vermont, and Canada
INTERNATIONAL Contact us for pricing and available options
Note: Non-catalog, special order items do not qualify for Free Freight, unless specified in the quotation.

Terms of Sale

Payment is due Net 30 Days from the date of invoice. Any accounts with invoices over 60 days old  will  be  placed  on  credit  hold  and  will  ship  C.O.D.  at  list  prices  until  the  accounts  are  brought completely current including all interest charges accrued at which time we reserve the right to review multiplier status and make any changes deemed necessary.

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