Ordering Information

Multipliers are a percentage off of list prices. All special orders are quoted at net price and are not eligible for multiplier discounts. If a change in multiplier is necessary, you will be notified prior to the change being made.

A 20% restocking charge will be assessed on all items approved for return to stock. A return authorization number will be required for all items returned and return freight will be prepaid by the customer. All items must be in new/undamaged condition for resale in order to obtain credit. Credits will expire one year from date of issue. All items returned will be for merchandise credit only. Special order/non‐catalog item sales are final and will not be accepted for return. Return authorizations will expire 30 days after issue and returns will not be accepted nor will credit be issued past that time. No refunds, cash, or check will be issued.

Once purchase order material is in process the purchase order cannot be cancelled. If a purchase order must be cancelled, all production costs incurred from the date the purchase order is placed to the date of cancellation will be the customer’s responsibility.

Any order under $200.00 will incur a $10.00 handling fee.

Please submit your quote requests or purchase orders via email to artiscaps@msn.com. If you submit an order, you will receive an order confirmation within 24 hours. If you do not receive a confirmation order in 24 hours, please contact us to confirm your order was received.

Most catalog numbers denote gauge of material but if a special gauge material is needed, please be sure to specify when ordering (Example: GVC 626—The 26 at the end of the catalog number denotes 26 gauge material). Most items are available manufactured from special materials; copper, stainless steel, and powder -coated. Please inquire which items are available in these materials. Various screen sizes are also available; Galvanized 1/8″, 1/4″ and 1/2″, Aluminum 1/8″ mesh, Stainless Steel 1/8″, 1/4″ and 1/2″, Copper 1/8″ and 1/4″. 1/4″ screen is standard. Specify when ordering if different screen size is desired.

Custom products or modifications to existing products will be considered and quoted based on customer-provided specifications, at factory discretion. Some restrictions apply. Special orders, custom products, and modifications to products do not qualify for discounts or free freight allowances and are non-returnable.